Your satisfaction is our long-term pursuit and utmost concern. Once your package has arrived, we encourage you to open and check to make sure the merchandise meets your requirements. Try on as soon as possible without removing the tags, altering, or washing the garment. If you're not satisfied with your purchase, please email Customer Service at Hello@CandyWrappersLingerie.com, provide your Order Number and reason for the return, and we'll be happy to assist you.
1. You have 7 days to decide if the items are right for you after you received them.
2. You can return or exchange any unworn, unwashed, unaltered, undamaged items in original package including your order number.
3. Return shipping fee is paid by buyer.
4. After we received your returning parcel info and tracking number, we will refund your money within 2-7 working days.
We are sorry if you received an item that is not exactly what you ordered or not the same as the picture shows or the description says on www.CandyWrappersLingerie.com.